Shipping Coverage: We ship all orders across all regions of the Kingdom of Saudi Arabia through approved shipping companies to ensure fast and secure delivery.
Order Processing Time: Orders are reviewed and processed within 2 to 12 working hours after order confirmation and payment completion.
Delivery Time: Delivery takes between 2 to 6 business days for shipments sent via Aramex, and 3 to 7 business days for shipments sent via freight carriers.
Second: Payment Policy
We provide multiple payment methods to meet customer needs, including Mada, Visa, MasterCard, Apple Pay, Google Pay, and bank transfer to the institution’s approved accounts. Payment transactions are processed through our approved payment gateway (telr Co.).
Refunds: In case of order cancellation, a refund request is submitted within 24 hours. The payment provider will return the amount to the same payment method used within 3 to 14 business days, depending on the customer’s bank.
